N.Rich AI: Working with apps

This article describes N.Rich AI apps capabilities.

How access works right now

ACTION	Your team
Open and use published apps	✓
Ask questions in Chat mode	✓
Share an app	The app owner
Star published apps	✓
Build apps	✓
Change and Publish apps	The app owner
Delete an app	The app owner. To remove an app we set up for you, ask your Solutions Engineer.

Your first apps and how to make them your own:
➡ N.Rich has set up apps in your library to get you started.

➡ You can use them and ask about them in Chat mode.

➡ To make one your own and gain the ability to change it ➡ clone it (three-dot menu > Clone). The copy is yours to edit.

Term	Meaning
Draft	An app that isn't published yet. Only its owner sees it.
Published	An app that's live for your account.
Owner	The person who built the app. Only the owner can change it.
Clone	An independent copy of an app that you can build on.

Action	How
Use an app	Open it from the library and use its filters and tabs.
Ask about an app	Open the Assistant and use Chat mode.
Create an app	Open the Assistant and use Build mode.

What the menu shows depends on who you are and the app's state:

Your own app (builder): Star, Rename, Share, Clone, Edit, Publish/Unpublish, Delete.

An app someone else published to you (builder): only Clone and Star.
An app with no build yet (never built, or the build was stopped): only Rename, Edit and Delete.
An app that's building right now: no actions.

Action	What it does	Who can do it
Rename	Change the app's name and description. The title inside the app doesn't change.	The app owner
Share	Opens a dialog with the app's link (`/apps/view/<id>`) and a copy button. The link only opens for people who already have N.Rich access.	The app owner
Publish / Unpublish	Publish opens the editor with the publish panel. Later edits show as "unpublished changes" until the owner republishes. The menu shows Publish on a draft and Unpublish on a published app.	The app owner. Each published app counts toward the client's published app limit.
Clone	Makes a new, fully editable draft copy owned by the person who cloned it. Renaming the copy doesn't affect the original. It works on your own apps and on apps other people published to your account.	Builder. It's disabled once the client reaches its app limit.
Star / Unstar	Adds the app to your Starred list, or removes it. You can only star published apps. On a draft it's greyed out, and hovering shows "Only published apps can be starred".	Anyone who can see a published app. Stars are personal: only you see your Starred list.
Edit	Opens the app in the full-width editor so you can change it.	The app owner.
Delete	Asks for confirmation, then removes the app from the library, Starred, the menu and search. Its link stops working.	The app owner.

Can two people edit the same app? No. Each app has one owner. Once building opens, anyone else can clone the app to make their own version.
Why can't I see an app my colleague mentioned? It may still be a draft. Only published apps are visible to your whole team.
Why can't I star an app? Only published apps can be starred.
Why can't I clone an app? You can clone your own apps, and any app that's published to your account. A colleague's draft can't be cloned until they publish it. Clone is also disabled once your account reaches its app limit.
Do the apps N.Rich team set up count toward our limits? No. A clone you make of one does.
Can I remove an app N.Rich team set up? Yes. Once you've cloned it, ask your Solutions Engineer to remove the original to keep your library tidy. Reach out via the chat in the bottom-left corner, by email or Slack.

Need help at any point? Reach out via the chat in the bottom-left corner of the N.Rich platform, we're happy to help.